Red Diamond Technology Group
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On-site Support
Remote Support
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Remote Support Hours
Monday - Friday
8:30 AM - 5:30 PM

 

 

Remote Computer and Network Support


Computer Repair While You Watch

Using remote support technology (through the Internet) we link your computer to ours virtually to repair your computer while you watch. Fact: 98% of all personal computer problems are software related, this means that in almost all cases we don’t need to physically “touch” your machine.


Advantages of Remote Support:

  • No more waiting for a technician to come to your office.
  • No more unplugging your computer and packing it up to ship or dropping it off.
  • No more trying to figure out how to plug it back in once you get your computer back.
  • Downtime is now reduced significantly saving you time and productivity.
  • Many times it is less expensive than on-site support.

Remote Support Working With Your IT Staff

Our Remote Support plans can also supplement your fulltime in-house IT staff. Often in a small business, the entire IT staff is one or just a few individuals. If that is the case for your company, Contact Us to see how we can provide additional help.

 

5588 Chamblee-Dunwoody Rd. | Suite 126 | Atlanta, GA  30338-4111 | 770-643-4848
© 2009 Red Diamond Technology Group
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